Subscription
| Social Subscription Fee (optional) | $10 per month |
Add money
| Add money | Adding money via bank transfer (local or international) or PayNow is free. |
Salary drawdown
| Request salary drawdown | $1 per drawdown, payable by the recipient. |
One-to-one loan
| Loan agreement setup | $10 per loan agreement, payable by the issuer of the loan. |
Card
| First standard Lucy Physical Card | Free | ||
| Replacement standard Lucy Cards | Your first replacement is free. After this, we charge S$10 per replacement. | ||
| First premium Lucy Physical Card | $50 | ||
| Replacement premium Lucy Cards | Your first replacement is free. After this, we charge S$50 per replacement. | ||
| Delivery Charge for Lucy Cards | Free for standard delivery, S$20 for express delivery. | ||
| Virtual Lucy Cards | Free | ||
Spend
| ATM Withdrawals | ATM withdrawals are not permitted in Singapore. Withdrawals at international ATMs (ATMs outside of Singapore) are charged at 2% of value of the amount withdrawn. | ||
Send
| Transfers to other Lucy Users | Free | ||
| Payments to Bank Accounts outside the Lucy App | We’ll let you know in the Lucy app if any charges apply, before you make the transfer. | ||
Exchange
Whenever you make a currency exchange in the Lucy app, we’ll use an exchange rate based on our market rate, which is based on foreign-exchange market rates. There is more information about our exchange rate in our Personal Terms.
For foreign currency transfers to overseas banks, we apply an additional fee which may change according to the value and destination of your transaction. The exchange rate and the fee will be shown to you at the time you request the transaction before you make the transfer.